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Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will appear. It offers detailed information about all the actions that you can perform on the given page. Each popup appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of instructional videos explaining how to use our Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our comprehensive FAQ section, which comprises questions asked by real persons and provides practical solutions. We periodically "revamp" our FAQ database with new articles in order to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of technical support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you submit will be answered in less than one hour (the average support ticket response time is approximately twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 97258

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com